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About the Role
The Contacts Team is at the heart of our CRM platform, managing the core infrastructure for contact records, views, filters, segmentation, and more. Every product surface (for example, automation, campaigns, pipelines, or reporting) interacts with Contacts. We're building scalable, reliable, and flexible systems that power millions of interactions daily.
In this role, you will drive technical outcomes as a hands-on Individual Contributor. You will own high-impact initiatives across the Contacts domain.
Responsibilities
- Architect & Scale: Design and build highly scalable and reliable backend services using Node.js, MongoDB, and ElasticSearch, ensuring optimal indexing, sharding, and query performance
- Frontend Development: Develop and optimize user interfaces using Vue.js (or React/Angular) for an exceptional customer experience
- Event-Driven Systems: Design and implement real-time data processing pipelines using Kafka, RabbitMQ, or ActiveMQ
- Optimize Performance: Work on autoscaling, database sharding, and indexing strategies to handle millions of transactions efficiently
- Cross-Functional Collaboration: Work closely with Product Managers, Data Engineers, and DevOps teams to align on vision, execution, and business goals
- Quality & Security: Implement secure, maintainable, and scalable codebases while adhering to industry best practices
- Code Reviews & Standards: Drive high engineering standards, perform code reviews, and enforce best practices across the development team
- Ownership & Delivery: Manage timelines, oversee deployments, and ensure smooth product releases with minimal downtime
- Mentor: Guide a team of developers, ensuring best practices in software development, clean architecture, and performance optimization
Requirements
- 4+ years of hands-on software development experience
- Strong proficiency in Node.js, Vue.js (or React/Angular), MongoDB, and Elasticsearch
- Experience in real-time data processing, message queues (Kafka, RabbitMQ, or ActiveMQ), and event-driven architectures
- Scalability expertise: Proven track record of scaling services to 200k+ MAUs and handling high-throughput systems
- Strong understanding of database sharding, indexing, and performance optimization
- Experience with distributed systems, microservices, and cloud infrastructures (AWS, GCP, or Azure)
- Proficiency in CI/CD pipelines, Git version control, and automated testing
- Strong problem-solving, analytical, and debugging skills
- Excellent communication and leadership abilities—able to guide engineers while collaborating with stakeholders
Tech Stack
- Backend: Node.js, Nest JS, REST APIs, Redis, Firestore, Mongo, Elastic search
- Frontend: Vue 2 + Vue 3 (Composition API), Pinia, TypeScript, Vite…
