Original listing text, shown exactly as published by the company.
What we're looking for
- 3–5 years of experience in Leave of Absence administration, workplace accommodations, and global wellness programs
- Experience navigating US and Canada leave regulations and compliance requirements, including exposure to federal, state, and provincial entitlements.
- Experience administering workplace accommodations under Canadian and US frameworks, including the Canadian Human Rights Act, ADA, and provincial human rights legislation, with familiarity in equivalent frameworks across other regions
- Demonstrated ability to manage sensitive employee situations with empathy, discretion, and sound judgment
- Strong organizational skills with the ability to manage a high volume of cases simultaneously without losing attention to detail
- Comfortable operating in ambiguity and building structure where processes are still maturing
- Clear and compassionate communicator, able to translate complex policy and compliance requirements into plain language for employees and managers
- Experience partnering cross-functionally with HR Business Partners, Legal, Payroll, and Benefits to ensure seamless employee experiences
- Experience designing and administering global wellness programs, including vendor management, employee engagement initiatives, and program measurement
Bonus points for
- Familiarity with UK leave entitlements, including statutory maternity, paternity, shared parental, and sick leave frameworks
- Experience supporting or contributing to the transition of LOA administration from a third-party vendor to an in-house model, including familiarity with the processes, documentation, SOPs, and systems involved.
- Experience working with insurer case management processes, including familiarity with cost containment strategies related to disability programs and their impact at renewal
- Experience supporting a global, remote-first workforce across the US, Canada, and EMEA
- Experience with HRIS platforms and leave management systems (e.g., UKG, Sparrow)
- A background that spans both LOA administration and broader benefits or people operations
- Bilingual in French and English, with the ability to support French-speaking employees across Canada
What you can expect
Leave & Accommodation Administration
- Own end-to-end administration of leave of absence programs globally, including medical, parental, disability, bereavement, and other statutory or company leaves, ensuring consistent, compliant, and compassionate case management
- Serve as the primary point of contact for employees and managers navigating leaves, providing timely guidance and maintaining confidentiality throughout
- Manage the workplace accommodations process, partnering with HR Business Partners and Legal to assess requests, facilitate the interactive process, and implement solutions
- Monitor regulatory changes affecting leave entitlements globally and ensure 1Password's programs and policies remain compliant and competitive
- Partner with Payroll, Benefits, and HR Ops to ensure leave pay calculations, benefit continuations, and system updates are handled accurately and on time
- Identify gaps in existing leave and accommodations infrastructure and proactively build scalable processes, documentation, and tooling to close them
Wellness Administration
- Design, coordinate, and execute employee wellness programs and initiatives that support physical, mental, and financial wellbeing across a global, remote-first workforce
- Manage wellness vendor relationships, ensuring programs are effective, utilized, and aligned to employee needs
- Identify opportunities to evolve wellness offerings as the company scales
Team & Structure
- This is an individual contributor role & have meaningful ownership and autonomy over your programs
- Collaborate cross-functionally with Legal, Payroll, Benefits, and HR Ops, serving as a trusted resource for People Business Partners and managers navigating leave events and accommodation requests
Data & Analytics
- Support the development of a leave, accommodations, and wellness reporting framework, tracking key metrics such as utilization rates, return-to-work trends, and cost drivers
- Translate leave data into clear, accessible summaries for People leadership that connect program activity to broader workforce trends
- Own and maintain a regular reporting cadence (monthly, quarterly, annual) for People leadership leveraging established templates and frameworks.
- Comfortable working with data, including spreadsheets and pivot tables, to track leave trends and report on program activity
USA-based roles only: The annual base salary for this role is between $94,000 USD and $132,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $88,000 CAD and $123,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
🏆 Peer-to-peer recognition through Bonus
ly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA.…
