Senior Inside Sales Representative, USA

Specific Duties / Essential Functions

Technical Support

• Provide technical information and explanations to both internal/external customers
• Contributes to developing and improving current sales processes
• Utilize current business system to establish price and discounts by customer and provides immediate documented response to customer inquiries

Customer Engagement

• Support the entire OEM sales team with selections and quotations as needed
• Support OEM House Accounts with quotations and grow these accounts with Armstrong products and services
• Answers customer telephone inquiries with professionalism and courteously

Preferred Qualifications/Education/Experience

• Associate degree with a technical focus; bachelor's degree in engineering preferred.
• Strong oral and written communication skills with the ability to think clearly and logically, analyze quantitatively, problem solve and define technical requirements.  Highly analytical and understands how to visualize and present complex data.
• Ability to establish objectives, handle multiple tasks, prioritize work, and drive results.
• Able to work both independently and part of a team; high-performance cultural fit with the US team.
• Strong ability to multi-task
• Exceptional organizational skills
• Passion for continuous education and product training…