Original listing text, shown exactly as published by the company.
About the Role
At Perk, our Inventory Operations team ensures that the travel and spend content powering our platform is accurate, reliable, and high-quality. We are looking for a Senior Inventory Operations Specialist to raise the bar on how we operate, building the systems, standards, and frameworks that sustain quality and scalability across the domain.
This is a senior IC role. You’ll balance short- and long-term priorities, use data as a strategic asset, and influence product and tooling decisions. You won’t just deliver your own work, you’ll shape how the team operates, coach others, and drive cross-functional initiatives that have lasting impact on inventory performance and reliability.
What You’ll Do
- Set the Standard: Define operational standards that reduce BAU workload and increase reliability across teams and markets. Lead retrospectives and drive scalable process refinements.
- Think and Act Strategically: Balance domain and company goals, making trade-offs with business impact in mind. Set ambitious OKRs and recognise when diminishing returns mean it’s time to redirect focus.
- Turn Data into Direction: Formulate analytical questions that reveal root causes and trends. Synthesise complex insights into clear recommendations that inform strategic decisions, and guide teammates in interpreting data accurately.
- Shape the Inventory Domain: Anticipate how market, product, or supplier changes affect performance. Influence product and tooling decisions, define technical standards, and build governance frameworks that scale across markets.
- Lead Cross-Functional Initiatives: Drive automation, monitoring, and workflow improvements that span multiple teams. Own the team narrative for senior stakeholders — connecting operational outcomes to business goals.
- Champion AI-First Thinking: Map processes where AI can fundamentally redesign manual steps. Coach peers on AI adoption and translate AI capabilities into measurable operational improvements.
What You’ll Need
- Deep Experience: 4–6 years in operations, travel technology, or supplier management, with a track record of increasing scope and cross-functional impact.
- Domain Mastery: Expert knowledge of inventory systems, GDS, APIs, supplier content flows, and booking infrastructure. You can anticipate how changes ripple through the ecosystem.
- Strategic Thinking: You connect operational work to business outcomes and make trade-offs confidently. You see the big picture without losing sight of execution quality.
- Coaching Ability: Experience mentoring others — even without formal management responsibility. You raise the bar for those around you.
- Executive Communication: You can craft clear, data-backed narratives for senior stakeholders. You communicate progress, risks, and trade-offs with transparency and presence.
- Process Design Expertise: Proven ability to design frameworks and governance models that scale — not just solving problems, but building systems that prevent them.
