Original listing text, shown exactly as published by the company.
Responsibilities
- Planning and completion of complex and detailed technical projects from survey and engineering to site implementation
- Develop and maintain high standards of installation and service, and assist with leading, training, and counseling network installation technicians toward high performance
- Serve as a technical knowledge resource to project managers and field technicians
- Work directly with project managers as the first line of communication for the field installation teams supporting the PM’s project(s)
- Maintain accountability for the task-oriented work efforts of project assigned personnel
- Help ensure engineering schedules are met or exceeded
- Collaborate with stakeholders to understand requirements and translate them into comprehensive IT implementation designs
TRAINING AND IMPLEMENTATION
- Lead the implementation and deployment of IT systems, ensuring adherence to project timelines and quality standards
- Responsible for physical onsite network surveys to determine the engineering solution for each project assigned
- Responsible for providing client-site network installations support of hardware, including installation of entire service delivery nodes, as prescribed by Site Engineering Solution (SES) documentation
- Prepare and provide complex site reports, documents, diagrams and VISIO drawings as required to meet customer deliverable requirements. Train and certify others to develop the same proficiency
- Provide input to the field technicians group to assist with the formation of procedural documentation for field tasks - BER testing, platform configurations, deliverables, procedures, etc.
- Performs configuration of installed technology, which may include cryptographic, MPLS, optical and timing equipment and supporting systems
- Performs troubleshooting and fault-isolation to bring installed equipment to functional state. Coordinates with network engineers to facilitate installation testing and acceptance
ENGINEERING AND FIELD ASSISTANCE
- In coordination with Engineering, provide project design support where needed and requested to meet customer objectives
- Assesses, designs, builds, and documents current site network configuration and user requirements at each site. Interprets SES according to real world conditions encountered at client site and modifies solution/design accordingly
- Directs and leads preparation of drawings documenting configuration changes
- Performs system-level design and configuration of products including determination of hardware, and other platform specifications
- Documents as-built configuration through redlined SES documentation and produces Completion Reports (CR). Provides oversight and guidance of client-site installation support services
- Maintain high standards of installation services, and help instill this in assigned field techs
- Provide onsite and remote technical direction in support of system's deployment, configuration, commissioning, and testing
- Provide onsite directions and assistance during installations
- Ensures assigned field techs remain current on all required training and certifications to completion…
