(Senior) People Operations Partner, ANZ

About the Role

The (Senior) People Operations Partner, ANZ sits alongside People Partnering as a distinct specialist transformation role. This position leads the next evolution of People Operations across ANZ by owning the transformation layer (analytics, governance, process design, automation, controls, and higher-complexity operational change) to build a more scalable, insight-led, and well-controlled People function.

A core expectation is a genuinely AI-native, highly analytical, and automation-oriented mindset, focusing on systems thinking and structured execution to lift decision quality and reduce manual effort. This is not a traditional People Ops delivery role, nor is it intended to own all Business-as-Usual (BAU) People Ops tasks.

What you'll do

• Lead key People Operations transformation priorities across ANZ, including regional OKRs, service improvements and operating model changes.
• Build and embed People Insights and Workforce Insights capability that gives People Partners and leaders timely, trusted and actionable workforce data.
• Identify, prioritise and deliver AI and automation initiatives across People Operations and adjacent P&T workflows, with clear measures for adoption, efficiency and risk reduction.
• Strengthen governance, controls and data integrity across People Operations so that processes are accurate, auditable and fit for a more regulated environment.
• Support complex regional initiatives such as new market setup, payroll transitions, mobility-related process design and other structural changes requiring cross-functional coordination.
• Create scalable SOPs, control points and playbooks that improve consistency in-region and can be reused more broadly where relevant.

Who you are

We’re looking for someone who combines strong people analytics capability with operational transformation depth. You are excited by AI and automation, but equally strong on judgement, governance, precision and trust.

Minimum qualifications

• 8+ years of experience across People Analytics, People Operations, Workforce Insights, People Technology, or related transformation-focused roles.
• Proven experience building dashboards, insight packs, reporting rhythms or analytics capabilities that inform leadership decision-making.
• Experience leading process redesign, operating model improvements or cross-functional People transformation initiatives.
• Strong understanding of governance, controls, data integrity and documentation in a People or other regulated operating environment.
• Demonstrated ability to translate complex data into practical insights, clear recommendations and measurable operational change.
• Strong stakeholder management skills, with the ability to work effectively across leaders, People Partners, Shared Services Center, Payroll, TA, Rewards and other functional teams.

Preferred qualifications

• Experience using AI, automation or workflow tooling to improve People processes in practical, scalable ways.
• Experience supporting market setup, payroll transitions, mobility processes or other multi-stakeholder operational changes.
• Experience working directly with senior leaders on strategic workforce, business planning or board-level people discussions.
• Experience across multiple People domains such as workforce planning, performance, rewards, talent acquisition, employee experience and core People Operations.

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Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.