Senior Product Designer

What You'll Do

Break down problems and articulate your reasoning as you drive from rough concepts to shipped products.

You might design how a workflow builder configures an AI-powered automation, how an operator triages failures across hundreds of running workflows, and how the patient on the other end experiences the outreach. Then figure out how a change to one surface propagates through the others. Your work may be communicated through workflow diagrams, Figma mockups, or rich design-in-code prototypes as the project merits.

• Shape what gets built, how it's used, how it works, and how it looks
• Partner with product and engineering to plan, sequence, validate, and iterate
• Design across product surfaces and states
• Communicate design decisions and tradeoffs to cross-functional partners
• Contribute to and evolve our shared design systems, tools, and processes
• Explore new ways of working that help the team learn faster and ship better

What We're Looking For

• Demonstrable experience making complex systems understandable and usable for the people who rely on them
• Experience designing for enterprise SaaS and multiple organizational roles and personas with varied needs, roles, and technical/system fluency
• Experience designing developer tools, platform products, or workflow automation
• Technical curiosity - engages with component APIs, data models, and system constraints as design inputs
• Moves forward through ambiguity, using judgment and evidence rather than waiting for complete briefs

Nice to Have

• Healthcare industry experience

#LI-TD1

We value in-person collaboration and connection. For Bay Area–based employees, this role requires being in our San Mateo office at least three days a week. For remote employees, occasional travel to headquarters is expected for company-wide events and onsite gatherings.

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