Original listing text, shown exactly as published by the company.
What You'll Do
- Partner with engineering and design to build products that make a real difference in people’s lives by helping uncover the truth and protect the innocent;
- Collaborate on a highly visible product line with key business stakeholders
including Executive Leadership, Sales, Marketing, Operations and Engineering to help shape the vision for the product;
- Meet with Law Enforcement, Public Sector and Private Sector Leaders and
customers in the Digital Forensics and Investigations domains to inform
prioritization and product decisions;
- Support go-to-market activities including positioning, pricing, launch readiness, and sales enablement;
- Drive product integration efforts across Magnet Forensics’ ecosystem, ensuring Graykey delivers seamless value as part of a larger platform experience;
- Support go-to-market activities including positioning, pricing, launch readiness, and sales enablement;
- Become a subject-matter expert in mobile device acquisition, extraction workflows, and the Graykey product domain
Role Responsibilities
- Contribute to the Graykey product vision, strategy, and commercialization
grounded in an extensive knowledge of our customers’ needs and competitors;
- Fully understand market problems and use cases by gathering feedback from product stakeholders (i.e. Customers, Users, Internal Stakeholders) and observing market dynamics - always seeking to fully comprehend the core underlying pain or challenge;
- Leverage deep business acumen to inform product decisions, ensuring Graykey investments maximize both customer impact and long term business value;
- Define clear customer and business outcomes, and be able to translate those into software deliverables and requirements, and drive them to delivery with cross-functional teams;
- Contribute to long time portfolio and platform strategy where Graykey is a critical differentiator;
- Travel: 20%.
What We're Looking For
- 5+ years of experience in a Product Management role with significant ownership of complex products, ideally spanning software and hardware systems;
- Demonstrated customer empathy – recognizing and caring genuinely about the motivations, challenges and frustrations of our customers and advocating for solutions to resolve them;
- Strong interpersonal communications skills - comfortable with presenting to
customers, executive level stakeholders and other internal audiences;
- Strong collaboration, critical thinking, and problem-solving skills with the ability to influence at all levels and create trust and strong relationships;
- Bachelor’s Degree or College Diploma in a Technology Related Program, or
equivalent practical experience.
Nice to Have Skills
- Experience working on hardware products, particularly those tightly integrated with software
- Prior experience in the Digital Forensics industry, Cybersecurity, or Law
Enforcement.
