Senior Product Manager, Payments

Expectations (In this role, you will)

• Own Mudflap’s payments platform end-to-end, including card, transaction flows, and partner integrations, with a focus on driving volume, reliability, and margin.
• Identify and execute on high-impact opportunities to improve authorization rates, transaction success, and spend per user.
• Develop a deep understanding of payment systems and stay current on fintech trends to inform product direction and unlock new capabilities.
• Drive product decisions using transaction-level data, customer insight, and strong product judgment.
• Partner cross-functionally to build scalable, high-reliability systems that power every transaction with accuracy and trust.
• Own key product surfaces such as card controls, transaction visibility, and pricing logic.
• Manage external partners including networks and processors to expand acceptance, improve economics, and shape the payments roadmap.
• Define and track core payments metrics, and iterate quickly while maintaining a high bar for correctness in a high-stakes domain.
• Leverage AI tools to accelerate analysis and improve the payments experience.

Experience (What we look for)

• 5+ years of product management experience with ownership of high-impact, customer-facing or platform products.
• Experience working on payments, fintech, or transaction-heavy systems (e.g. cards, billing, risk, or financial infrastructure).
• Strong product judgment with the ability to identify high-leverage opportunities that drive volume, reliability, or margin.
• Comfort working with data, including transaction-level analysis, funnel drop-offs, and system performance metrics.
• Ability to navigate complex systems and tradeoffs (e.g. risk vs. conversion, speed vs. accuracy, flexibility vs. control).
• Track record of shipping high-quality products in cross-functional environments involving engineering, finance, risk, and operations.
• Strong execution skills, with the ability to break down ambiguous problems into actionable plans and deliver results.
• Clear and direct communication, with the ability to influence stakeholders across technical and non-technical teams.
• Experience working with external partners (e.g. processors, networks, or enterprise partners) is a plus.
• Hands-on experience using AI tools to accelerate analysis, decision-making, or product development.