Senior Revenue Operations Coordinator (Deal Desk)

What You’ll Do

The Senior Revenue Operations Coordinator (Deal Desk) will be responsible for managing order processes and supporting deal desk activities in the EMEA region. Reporting into the Senior Manager of Global Deal Desk in the US, this role requires 3 to 5 years of experience in order management and deal desk responsibilities, ensuring smooth and efficient sales operations. Ability to manage multiple priorities and work cross functionally is a must.

Key Responsibilities

• Order Management: Manage and process sales orders, ensuring accuracy and timely fulfillment.
• Deal Desk Support: Support the deal desk by reviewing and approving sales deals, ensuring compliance with company policies.
• EMEA Compliance: Ensure all deals adhere to regional requirements, including GDPR compliance, local tax regulations (e.g. VAT) and specific regional discount thresholds.
• Finance & Provisioning Alignment: Coordinate with Finance and Provisioning teams to ensure accurate billing set up, multi-currency handling and timely provisioning of software.
• Legal Collaboration: Work cross-functionally with Legal using our Streamline AI tool to manage contract reviews, routing, and approvals.
• CRM Maintenance: Maintain and update sales order records in the CRM system.
• Process Efficiency: Assist in the development and implementation of process strategies and initiatives to operate more efficiently.
• Sales Enablement: Provide training and support to the sales team on order management, legal workflows, and deal desk processes.
• Issue Resolution: Resolve any issues related to sales orders and deal approvals promptly.
• Data Integrity: Ensure data accuracy and integrity in all sales operations activities.
• RFP & VRA Ownership: Coordinate, complete, and submit Requests for Proposals (RFPs) and Vendor Risk Assessments (VRAs) to clear compliance hurdles for the EMEA region.
• Interdepartmental Liaison: Serve as connective tissue between EMEA Sales, Global Finance and Legal.

What You’ll Bring

• Bachelor’s degree in Business, Marketing, or a related field.
• 3 to 5 years of experience in Revenue Operations, Order Management, or Deal Desk roles.
• Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash and other relevant sales and AI tools.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

• Base salary range: EUR 70K- EUR 90K annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.
• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

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