Original listing text, shown exactly as published by the company.
What You'll Do
Executive & Customer ProgramsIn partnership with the Director of Global Programs;
- Executive Briefing Program: Build out and manage the day-to-day operations of Kong's Executive Briefing Program, creating a best-in-class experience for strategic customer and prospect engagements.
- Executive Sponsorship Program: Develop and manage a structured Executive Sponsorship Program that aligns senior Kong leaders with key accounts to deepen relationships and accelerate revenue.
- Investor Program: Build and manage a program that cultivates relationships between Kong's investor community, supporting pipeline and growth objectives.
Revenue Events Support
- Annual Sales Kickoff (SKO): Serve as a key supporting contributor to SKO planning and execution, owning the following areas;
- Overall design elements for the program, including; venue, production and web design
- Build and maintain registration website
- Responsible for registration flow and attendee support
In addition, supporting Manager, Revenue events with vendor coordination both pre-event and onsite and be part of the core delivery team onsite
- Silverback Circle (Annual Incentive Trip): Serve as a key supporting contributor to Silverback planning and execution, owning the following areas;
- Overall design elements for the program
- Build and maintain registration website
- Responsible for registration flow and attendee support
- Revenue Events: Support as needed
CRO Org Operations & Planning
- CRO QBRs: Support the planning and coordination of Quarterly Business Reviews for the CRO organization, ensuring alignment on agenda, logistics, and materials.
- Operating Rhythm & Scheduling: Support the operating rhythm for the CRO organization, managing scheduling, calendar coordination, and administrative support to keep the organization running efficiently.
Recognition & Employee Programs
- Employee Gifts: Manage the facilitation and fulfillment of employee gift programs, including recognition moments, milestones, and company-wide gifting initiatives tied to the revenue organization.
What You'll Bring
- Experience: 5+ years of experience in program management and executive engagement, ideally within a fast-paced B2B SaaS environment or supporting a Revenue/Sales organization.
- Program Builder: A proven track record of building and scaling programs from the ground up, with strong attention to process, documentation, and continuous improvement.
- Financial Acumen: Proven experience managing budgets and navigating procurement and contracting processes.
- Execution: A track record of delivering complex, cross-functional projects on time and under pressure.
- Executive Presence: Comfortable communicating and collaborating with C-suite executives and senior sales leaders, both verbally and in writing.
- Adaptability: The ability to pivot quickly in a high-growth environment while maintaining a "no-task-is-too-small" attitude.
- Technology: Experience of using Cvent, Salesforce
- Travel: Willingness to travel to support key events and executive engagements as needed (approx. 20%).
- Education: Bachelor's degree (BA/BS) in Business Administration or a related field required.
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