Senior Site Reliability Engineer - AWS

Responsibilities

• Provide strong leadership, mentoring, and sound judgment as the Reliability Engineering lead on your team.
• Design and maintain autonomous systems for building, deploying, testing, and operating all Filevine products.
• Act as the authoritative voice of reliability across the full software development lifecycle (SDLC).
• Monitor, aggregate, dashboard, and alert on software/infrastructure events to ensure visibility and fast response.
• Continuously enhance CI/CD pipelines, automation scripts, playbooks, and tools to streamline processes and reduce resolution time.
• Proactively identify and resolve gaps in system availability, performance, and security while defending overall security posture.
• Document processes, architecture, procedures, and best practices; research, adopt, or build reliable tools to boost engineer productivity.
• Collaborate within your team (or independently), mentor junior engineers, participate in 24/7 on-call rotation for production support and emergency response, and communicate clearly with technical and management stakeholders.

Qualifications

• 8+ years of hands-on technical experience in software engineering, infrastructure, or operations roles, including a minimum of 7 years dedicated to Site Reliability Engineering (SRE).
• Demonstrated curiosity, self-motivation, continuous learning mindset, passion for improvement, and proactive enthusiasm to enhance systems and processes daily without needing direction.
• Strong proficiency in Python, Bash, PowerShell, and other common SRE tooling and scripting technologies.
• Expert-level experience designing, building, and maintaining autonomous systems that handle software build, deployment, testing, monitoring, and operations with minimal human intervention.
• Proficient hands-on experience with AWS (e.g., EC2, Kubernetes/EKS, CloudWatch, Lambda, S3, IAM).
• Proficiency in all core skills expected of an SRE II, including monitoring/alerting, incident response, capacity planning, performance optimization, CI/CD pipeline enhancement, and reliability engineering best practices.
• Bachelor’s degree in Computer Science, Information Systems, or a related field; equivalent certifications (e.g., Google Cloud Professional certifications, AWS certifications); or substantial comparable direct work experience.
• Proven track record of independently driving reliability improvements, reducing toil through automation, and contributing to high-availability, scalable production systems in a fast-paced environment.