Senior SRE Engineer - San Francisco

What you will do

• Ensure reliability and performance of Plaud.ai’s AI products at scale
• Design and operate highly available, scalable cloud-native systems for AI workloads
• Own production reliability, incident response, and on-call practices
• Build observability (metrics, logs, tracing) and reliability automation
• Define and manage SLOs, SLIs, and error budgets with engineering teams
• Drive postmortems and reliability improvements across the platform
• Lead incident response and continuous reliability improvement
• Partner with product and engineering teams on reliability design
• Improve observability and operational maturity

Minimum Qualifications

• 8+ years in SRE, Infra, or Platform Engineering roles
• Strong experience with cloud platforms (AWS/GCP/Azure)
• Hands-on with Kubernetes and distributed systems
• Experience in on-call rotation and incident management
• Proficient in at least one programming language (Go, Python, Java)

Preferred Qualifications

• Experience supporting AI/ML or data-intensive platforms
• Knowledge of SLO/SLA frameworks
• Experience in fast-growing or global products
• Exposure to multi-region systems
• Strong written and verbal communication