Senior Systems Engineer

Key Responsibilities

• Partner with account teams to deliver pre-sales technical consultation, solution design, product demonstrations, and proof-of-concepts tailored to enterprise customer requirements
• Design and support deployment of enterprise-grade networking solutions, including Wi-Fi, switching, routing, security, and cloud-managed platforms
• Present technical solutions to a variety of audiences, including enterprise IT teams, channel partners, and internal stakeholders
• Support smooth transition from pre-sales to post-sales by working closely with customers and NETGEAR Support, including troubleshooting and escalation management
• Gather and communicate customer feedback and technical requirements to Product Management to support continuous product improvement
• Design secure network architectures aligned with Zero Trust principles, including segmentation, role-based access, and secure onboarding
• Promote adoption of cloud-managed networking platforms, including capabilities such as:
• Zero-touch provisioning
• Real-time monitoring and alerts
• Firmware lifecycle management
• Network analytics
• Conduct RF planning and wireless network design using tools such as Ekahau (or similar)
• Enable and support channel partners (MSPs, VARs, distributors) through technical training, joint customer engagement, and solution guidance
• Maintain awareness of competitive technologies, market trends, and evolving enterprise networking needs

Required Qualifications（必須条件）

• 5+ years of experience in Systems Engineering, Network Engineering, or customer-facing technical roles (e.g., プリセールスSE, 技術営業)
• Strong technical knowledge of:
• Wi-Fi technologies (Wi-Fi 6 / 6E / 7)
• Layer 2/3 networking (switching, VLANs, routing, QoS)
• Enterprise networking fundamentals
• Strong troubleshooting and problem-solving skills across wired and wireless environments
• Business-level Japanese (required for customer engagement)
• Business-level English (used for internal communication and collaboration with global teams)
• ※ One language may be stronger; willingness to use both in daily work is important

Preferred Qualifications（歓迎条件）

• Experience with cloud-managed networking platforms (e.g., NETGEAR Insight or similar solutions)
• Knowledge of Zero Trust security concepts (identity-based access, segmentation, etc.)
• Experience using RF design tools (Ekahau, Hamina, or similar)
• Industry certifications (CCNA, CCNP, CWNA, or equivalent)
• Experience working with channel partners, MSPs, or mid-market enterprise customers
• Experience with AV over IP solutions

Preferred Attributes

• Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical audiences
• Ability to build trust and maintain long-term relationships with customers and partners
• Team-oriented mindset with the ability to collaborate across local and global teams
• Good organizational and project coordination skills
• Comfortable working in a fast-paced, cross-functional environment