A remote role at Box.
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Original listing text, shown exactly as published by the company.
Team Leadership & Operational Management
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Lead, mentor, and develop a team of Campaign Operations professionals, establishing clear ownership, priorities, and performance expectations.
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Drive operational excellence through standardized processes, documentation, workload management, and SLA development.
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Apply systems thinking to identify root causes of operational inefficiencies and redesign workflows for scale and consistency.
Campaign Execution & Delivery
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Own end-to-end execution of integrated marketing campaigns across email, webinar, lifecycle, and digital programs.
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Ensure campaigns are delivered accurately, on time, and with high quality across platforms including Marketo, Iterable, Segment, and BigMarker.
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Oversee intake, build, QA, launch, and post-launch processes to ensure operational reliability and consistency.
Operating System Design & Optimization
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Design and evolve scalable campaign operations infrastructure, including workflows, templates, and governance models.
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Establish and enforce QA standards, SLAs, and best practices to improve execution quality and efficiency.
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Drive automation across campaign workflows and leverage AI capabilities to reduce manual effort, increase speed to launch and enhance personalization at scale.
Cross-Functional Alignment & Prioritization
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Manage campaign intake and prioritization across competing stakeholder requests.
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Partner with Marketers to translate marketing strategy into executable plans.
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Ensure alignment on audiences, timelines, dependencies, and performance expectations across all campaigns.
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10+ years of experience in Marketing Operations
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2+ years of people management experience leading high-performing operational teams.
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Hands-on experience with Marketo required.
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Experience managing webinar and event technologies such as Zoom, BigMarker, Goldcast.
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Familiarity with customer data platforms and event tracking tools such as Segment.
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Strong understanding of campaign execution workflows, audience segmentation, and marketing automation best practices.
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Experience building scalable operational processes, documentation, and governance frameworks.
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Excellent project management, communication, and stakeholder management skills.
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Strong analytical mindset with experience leveraging campaign and operational data to drive optimization.
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Ability to balance strategic thinking with hands-on execution in a fast-paced, cross-functional environment.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.…
