Original listing text, shown exactly as published by the company.
What You Will Do
Technical Documentation & Strategy
- Author and maintain high-quality, technically accurate documentation for APIs, SDKs, tutorials, deployment guides, and release notes
- Contribute to documentation strategy and content roadmap, identifying gaps and proposing solutions
- Develop a clear, consistent editorial voice and narrative approach across documentation
- Create information architecture and content structures for complex technical topics, especially on-premises deployment scenarios
Hands-On Technical Validation
- Test all APIs, features, and deployment workflows before documenting
- Validate documentation by reproducing user workflows; catch inaccuracies, edge cases, and unclear instructions before publication
- Experiment with and understand the technical depth needed for both self-serve and on-premises documentation
- Own the responsibility that what you ship works, is testable, and solves real developer problems
Collaboration & Cross-Functional Impact
- Work closely with Engineering and Product to understand feature scope, technical requirements, and deployment complexities
- Participate in technical reviews, design discussions, and release planning to ensure documentation is integrated early
- Gather feedback from Support, DevRel, and users to identify documentation pain points and opportunities
- Advocate for clarity and user experience in product design and documentation decisions
Quality, Consistency & Standards
- Help define and enforce tone guidelines, content standards, and documentation best practices
- Ensure consistency in terminology, voice, and narrative across documentation—self-serve vs. on-premises, API reference vs. tutorials
- Document as if you're telling a story: show why a feature matters, what problem it solves, not just how it works
- Use modern documentation tools and practices—Markdown, Git, headless CMS, and AI tools—to streamline production
About You
- 5+ years in technical writing, developer documentation, or developer education (SaaS, APIs, infrastructure, or AI/ML preferred)
- Proven ability to write for technical audiences—APIs, deployment guides, code examples, system architecture
- Experience validating technical accuracy through hands-on testing and experimentation
- Comfortable with Markdown, Git, and technical documentation tools (Docusaurus, Sphinx, or similar)
- Experience with API testing and validation (Postman, curl, or REST clients)
- Familiarity with code examples, including Python, JavaScript, or CLI workflows
- Ability to understand and test complex deployment scenarios (Docker, Kubernetes, on-premises infrastructure a plus)
- Fluent English (primary working language); French is a bonus
