Servicenow Developer

What You'll Do

• Be a fully contributing member of a Delinea sprint team
• Design, develop, and maintain custom integrations between ServiceNow and our platform using REST APIs, IntegrationHub, and Flow Designer
• Build custom workflows, flows, and scripted actions tailored to our business processes — not out-of-the-box module configuration
• Develop scripted REST APIs (inbound) and REST Message configurations (outbound) for bidirectional data exchange between ServiceNow and our systems
• Write server-side integration logic — Script Includes, Business Rules, Scheduled Jobs, Transform Maps, and Import Sets
• Build Java-based middleware services that bridge ServiceNow with our platform
• Define and maintain data mapping, transformation logic, and error handling strategies across integration boundaries
• Contribute to all aspects of the software development lifecycle (SDLC) from architecture to design to development
• Promote secure development practices with awareness and application of OWASP principles
• Troubleshoot integration failures, debug data inconsistencies, and resolve performance bottlenecks across systems
• Contribute to and improve the code, tooling, and techniques that are shared across Platform teams

What You'll Need

• 4-5 years of hands-on ServiceNow development experience, primarily focused on integration and custom workflow development
• 1-2 years of Java development experience — comfortable building services using Spring Boot or similar frameworks
• Deep experience with ServiceNow scripting — Script Includes, Business Rules, Client Scripts, Scheduled Jobs, and Scripted REST APIs
• Strong experience building ServiceNow integrations — REST/SOAP APIs, IntegrationHub, Import Sets, Transform Maps, MID Server
• Solid understanding of Flow Designer and custom workflow authoring — building flows, subflows, actions, and triggers
• Experience with authentication and security patterns — OAuth 2.0, API keys, Mutual Auth, service accounts
• Experience working with microservice ecosystems and service-to-service integrations
• Strong understanding of Object-Oriented principles and JavaScript (ES6+)
• Experience with large codebases, unit testing, and ServiceNow ATF (Automated Test Framework)
• Strong grasp of JSON, XML, and HTTP/REST principles
• Experience with ServiceNow scoped applications, Update Sets, and deployment practices
• Proficiency in using version control systems such as Git

We'd Love to See

• ServiceNow Certified Application Developer (CAD) or equivalent hands-on depth
• Experience with IntegrationHub custom spoke development and spoke actions
• Ability to quickly read and understand both new and existing code across ServiceNow and Java codebases
• Ability to look at the big picture, come up with great new ideas and execute those ideas by writing code to make it happen
• Passionate about writing quality code and constantly honing your development skills
• Experience with Agile software development methodologies
• Experience with cloud-based technologies (e.g. Azure, AWS)
• Experience with DevOps practices (e.g. continuous integration, continuous deployment)
• Familiarity with recent ServiceNow platform releases and their integration-related capabilities
• Experience with event-driven or message queue-based integration patterns
• Strong communication and collaboration skills, with the ability to work effectively in a team environment