Software Architect (L6)

Responsibilities

In this role, you'll

• Set and communicate long-term architectural vision, aligning teams and leadership across Twilio.
• Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments.
• Solve the most complex, ambiguous technical challenges at platform and company-wide scale.
• Mentor and guide principal and staff engineers, fostering a culture of engineering excellence and continuous improvement.
• Partner closely with product, engineering, and executive leaders to shape strategic direction and technical investments.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 15+ years of experience designing and scaling distributed systems and platforms.
• Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level.
• Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.
• Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.
• Proven record of mentoring senior engineering talent and elevating organizational standards.
• Exceptional written and verbal communication, influence, and leadership skills.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Desired

• Experience in cloud-native, multi-region systems and architecture patterns.
• History of driving adoption of engineering standards across multiple business units or product lines.
• Experience with observability, platform capabilities, and data architecture at scale.
• Open-source project leadership or significant external technical impact.
• Prior experience in high-growth SaaS, communications, or platform companies

Location

This role will be remote, and based in India (Karnataka, Telangana, Maharashtra, Delhi, Tamilnadu).

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.