Software Engineer, AI Forward Deployed

About the Role

As an AI Forward Deployed Engineer, you will build internal and external agents to serve our largest customers. FDE is an agent-first, high-pace, customer-facing engineering team, and we pave the way for Ramp to support the largest and most complex companies in the world. On FDE, you will interact directly with customers and deliver solutions end to end -- understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities.

Check out our Engineering Blog and FDE post for more context on our work!

What You’ll Do

• Deliver software end to end that meet the needs of our largest customers — understanding user pain points, scoping product specs, and building agents that autonomously implement solutions.
• Build internal and external agents that accelerate our ability to solve customer blockers across the product, and that enable more agentic experiences for end users.
• Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time.
• Drive the core product engineering roadmap through our embedding model -- specializing within a core product area to develop deep domain expertise and make prioritization calls on when to build a custom solution vs. accelerate a broader initiative.

What You Need

• 2+ years of software engineering experience preferred
• Extensive experience building with and for agents
• Track record of shipping high-quality products at scale
• Comfort and excitement to be customer-facing
• Desire to work in a fast-paced environment, continuously grow, and master your craft