Software Engineer - API (Hybrid-Costa Rica)

Responsibilities

• Collaborating with cross-functional teams to design, develop, and integrate innovative software solutions that align with business needs
• Conducting analysis of system requirements and the customization of applications to ensure optimal functionality
• Assisting with the software update process for existing applications and roll-outs of software releases
• Mentoring junior engineers, fostering a culture of technical excellence and shared knowledge within the team
• Engaging with Quality Assurance to verify that software meets technical specifications and delivering high-quality, reliable applications
• Troubleshooting and resolving complex technical issues in software applications and systems
• Synthesizing market research and industry trends to inform project strategies and enhance product offerings
• Conducting training sessions for operational staff to ensure effective use of internally developed applications
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.