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About You
- Will bring your unique set of diverse experiences and background to our team in an open and collaborative manner so that we can all expand and grow faster.
- Have a desire to leverage your expertise but also dive into lesser known areas of technology, architecture, or whatever is needed to solve engineering day-to-day challenges.
- Have an open and honest communication style that always puts the customer first “Will the customer be delighted with this?”.
- Are comfortable dealing with ambiguity and a shifting landscape.
- Are curious, willing to learn, share and improve.
- You have a strong sense of ownership and accountability for the product you are delivering.
Responsibilities
In this role, you’ll
- Design and build large-scale distributed messaging and media systems with a focus on reliability, availability, scalability and performance.
- Work closely with stakeholders and product teams to gather business requirements and translate them into effective technical solutions.
- Own your code end-to-end from development to deployment and provide operational support through on-call rotations.
- Take ownership of troubleshooting and resolving operational issues, with opportunities to enhance existing troubleshooting processes and tools.
- Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies.
- Mentor early in career engineers and contribute to a culture of continuous learning and improvement.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
- Bachelor’s Degree in CS or related field or equivalent working experience.
- 3+ years of related software development experience shipping multiple products / services.
- Proficiency in one or more programming languages including Java, Scala, C, C++ and advanced concepts like asynchronous programming, multi-threading etc.
- Experience in AWS cloud solutions, Kubernetes/EKS, CI/CD pipelines like Buildkite & containerization frameworks like Docker.
- Experience with asynchronous communication patterns like Kafka, SQS, RabbitMQ etc
- Experience with relational and non-relational databases, SQL queries, query optimizations and ETL tools.
- Experience with Testing & Automation.
- Curiosity and interest in learning new programming languages and frameworks.
- Working in agile teams or startup environments with strong customer focus. Commitment for engineering practices that ensure safe and fast paced releases of services.
- Demonstrated organizational agility, cross-team collaboration, commitment for results, and excellent written and verbal communications.
Desired
- On-call experience debugging large scale distributed systems.
- Experience with Devops infrastructure, specifically IaC tools like Terraform and ArgoCD.
- A strong plus if you have prior experience with MMS/SMS/RCS messaging protocols.
- Experience designing and implementing large scale solutions.
- Experience working in distributed and concurrent systems.
- Proficiency in debugging production infrastructure and services.
- Ability to work independently and as part of a team.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
