Original listing text, shown exactly as published by the company.
Your Mission
As a Solution Architect at Hawk, you will be the technical architect and strategic partner for our Tier-1 banking and enterprise fintech clients. You will bridge the gap between complex financial crime challenges and our cutting-edge AI platform, designing end-to-end solutions that directly impact the global fight against money laundering and fraud.
Responsibilities
Technical Leadership & Design
- Lead the end-to-end technical solution design for enterprise clients, translating complex business requirements into robust High-Level (HLD) and Low-Level Design (LLD) documentation.
- Facilitate interactive technical workshops and whiteboarding sessions with senior stakeholders to define system architecture and integration workflows.
- Own the creation and maintenance of engagement artifacts, including technical configuration drafts and design documents for internal and client approvals.
- Collaborate closely with Engineering and Product teams to advocate for client-requested features and ensure technical feasibility.
Client Engagement & Delivery
- Act as the primary technical point of contact for Hawk’s top-tier customers, ensuring a seamless onboarding experience and high levels of customer trust.
- Coordinate with client-side technical stakeholders to oversee the implementation of AI-driven transaction monitoring and screening solutions.
- Manage project timelines and billable utilization proactively, maintaining a consulting mindset toward time reporting and resource management.
- Probe client business logic to ensure solutions don't just meet technical specs, but solve core operational challenges like false positive reduction and regulatory compliance.
Your Profile
Experience & Communication
- Extensive professional experience in technical implementation, solution architecture, or technical consulting, specifically within the enterprise software space.
- Native-level or professional fluency in German (C1/C2) and English is essential for managing our DACH enterprise portfolio.
- Proven ability to present complex technical concepts to both technical and non-technical audiences with confidence and clarity.
- Demonstrated experience leading customer-facing workshops and driving technical decision-making processes.
Technical Skills
- Strong background in technical design and the ability to architect end-to-end software solutions for large-scale organizations.
- Analytical mindset with the business acumen to connect technical configurations to broader financial crime prevention goals (FRAML).
- Experience managing the full lifecycle of technical documentation, from initial discovery to final sign-off.
- Ability to coordinate cross-functionally with internal engineering teams to resolve complex implementation roadblocks.
