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A remote role at Coupa Software, Inc..
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Original listing text, shown exactly as published by the company.
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Strategic Discovery & Domain Funneling
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Lead strategic discovery and AI opportunity mapping across the Coupa platform to identify untapped functionality where AI and Intake Orchestration can solve business friction
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Apply logical reasoning to guide customers away from ineffective AI use cases, focusing on high-impact solutions that address underlying business problems
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Leverage deep procurement and finance domain expertise to design AI agents aligned to specific personas and operational workflows
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Own and sequence customer AI deployment roadmaps, prioritizing AI-ready domains for immediate ROI while planning long-term agentic transformation initiatives
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Transformation Architecture & Process Engineering
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Influence Business Spend Management (BSM) transformation initiatives across procurement, AP, finance, and Source-to-Pay workflows
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Define future-state operating models and KPIs focused on measurable business outcomes and operational impact
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Apply traditional Source-to-Pay expertise to emerging AI and agentic workflow scenarios to ensure scalable and effective automation design
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Change Leadership & Adoption (AI COE)
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Drive the creation of customer-led AI Centers of Excellence (COE) to support governance, adoption, and long-term AI success
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Advise customers on workforce evolution, organizational change, and AI adoption strategies across procurement and finance teams
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Executive Alignment & Product Bridge
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Translate AI capabilities, Smart Intake, and Orchestration solutions into measurable business value and ROI for CFOs, CPOs, and executive stakeholders
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Act as the voice of the customer internally by partnering with Product Management to identify roadmap gaps and influence future AI capabilities
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Build trusted advisor relationships with executive stakeholders, serving as the strategic lead and AI transformation expert throughout customer engagements
What You Will Bring to Coupa
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The “Must-Haves”
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Strong procurement and finance domain expertise with professional fluency across Source-to-Pay (S2P) processes and legacy operational pain points
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Deep understanding of the GenAI landscape including LLMs, RAG architectures, and autonomous agents, with the ability to distinguish between practical and theoretical AI applications
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Executive presence with the ability to secure C-suite buy-in while partnering with functional leaders to operationalize AI strategies within day-to-day workflows
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Experience supporting large-scale, cross-functional enterprise digital transformation initiatives
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The “Nice-to-Haves”
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Experience with the Coupa platform and broader Business Spend Management ecosystem, including implementation exposure across core modules and Compose
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Background in Tier-1 consulting environments leading enterprise transformation and large-scale change initiatives
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Industry expertise across sectors such as Pharma, Manufacturing, Technology, or other complex enterprise environments
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Desired “Super Powers”
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Ability to recalibrate customer expectations and reconnect AI initiatives back to measurable business value when projects face challenges
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Strong commercial and strategic thinking with the ability to pivot toward alternative high-ROI AI use cases to maintain engagement momentum
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Proactive approach to leveraging internal and external customer communities to accelerate problem solving and avoid reinventing solutions
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Ability to navigate the organizational and emotional aspects of AI transformation, reinforcing iteration and change adoption
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Trusted advisor mindset with the ability to define realistic success outcomes and position AI as a high-impact business tool rather than a “magic wand”…
Coupa Software, Inc.
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