A remote role at 1Password. Design and implement AI-powered solutions across CX tools like Zendesk, Salesforce, Rocketlane, Gong and Gainsight
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An engineer and systems thinker at heart with a strong grasp of post-sales and support workflows. They understand how to analyze a process, identify where friction lives, and design solutions that are simple, scalable, and maintainable, whether that means configuring an integration in Workato, writing a Python script, or deploying an AI agent in Dust. They're passionate about exploring how emerging technologies (especially MCPs and LLMs) can augment and transform the way CX teams serve customers but equally knows when not to depend on them, finding equal comfort in an iPaaS platform as they are in a code editor.
This person thrives at the intersection of customer problems, data, and code. They can read a business requirement, map a workflow, and build a solution using the right tool for the job, moving fast to prototype new ideas while thinking in systems: for scale, integration, or even failure. They're highly collaborative and able to communicate effectively across technical and non-technical teams, bridging the gap between CX strategy and technical execution.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $178,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
ly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.…
1Password
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1Password remembers all your passwords for you. It keeps your digital life secure and always available, safe behind the one password that only you know.
Source: GitHub
