Staff BPM, Platform & Product Engineering

What we're looking for

Required

• 6+ years of experience in program management, business operations, or similar roles in a technology environment.
• Proven ability to run cross-functional operating cadences and planning processes with multiple stakeholders.
• Strong facilitation, stakeholder management, and written communication skills.
• Comfort working in ambiguity and improving systems over time.
• Demonstrated ability to use AI tools to improve speed and quality of synthesis, reporting, and documentation (with appropriate review, validation, and confidentiality practices).

Preferred

• Experience supporting an engineering organization and partnering closely with Product Operations and TPM
• Experience with portfolio visibility and lightweight reporting to inform tradeoffs and prioritization.
• Experience improving planning and operating rhythms at scale.
• Experience operationalizing AI-enabled workflows (e.g., automated summaries, structured status rollups, knowledge management) in a way that improves outcomes without adding process.

Role clarity: what this role is/is not

This role is: Engineering-side implementation owner for operating rhythms, planning, and follow-through, in close partnership with Product Operations and TPM.

This role is not: A TPM role responsible for day-to-day delivery of engineering roadmaps

What you can expect

• Operating cadence ownership: Design, run, and evolve core operating cadences for Platform and Product Engineering (e.g., delivery reviews, business reviews, leadership/all-hands inputs, calibration support), ensuring clear agendas, inputs, owners, and follow-ups — including AI-assisted agenda drafting, synthesis, and action tracking where appropriate.
• Lightweight mechanisms: Create repeatable mechanisms to gather updates and unblock decisions without adding unnecessary process.
• Delivery visibility and reporting: Partner with Product Operations, TPMs, and functional leaders to ensure end-to-end delivery status reporting rhythm and artifacts, leveraging AI tools to accelerate rollups, identify gaps, and spot emerging risks/dependencies.
• Executive-ready synthesis: Synthesize cross-team updates into decision-ready narratives that clarify progress, risks, tradeoffs, and decisions needed — using AI tools to draft, summarize, and tighten narratives while applying strong judgment and fact-checking.
• Milestone, dependency, and risk management: Establish and maintain tracking for broader org programs and business initiatives across Platform and Product Engineering (e.g., planning/forecasting cycles, operating cadences, cross-org readiness work, and other non-delivery initiatives), including AI-supported signal detection (e.g., trend spotting, overdue follow-ups, dependency mapping).
• Cross-team alignment: Drive alignment on program milestones, owners, and timelines; surface risks, constraints, and tradeoffs early.
• Escalation paths: Maintain clear escalation paths and decision forums for program-level risks, resourcing constraints, and cross-team dependencies.
• Cross-functional partnership: Partner with Product Ops, Finance, and relevant org partners to support planning/forecasting inputs and consistent reporting.
• Coordination across functions: Coordinate across functions (e.g., Product, Security, IT, Experience Design) when initiatives span multiple teams.
• Continuous improvement: Identify friction and failure modes in the operating system (e.g., late updates, unclear ownership, repeated misalignment) and propose, pilot, and roll out improvements grounded in measurable outcomes and stakeholder feedback.
• AI-enabled operating system improvements: Identify opportunities to responsibly apply AI to reduce overhead and increase clarity (e.g., automated intake/triage, meeting capture and summaries, status rollups, FAQ/knowledge curation), and establish lightweight guidelines for quality, privacy, and traceability.

USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $128,000 CAD and $186,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

🏆 Peer-to-peer recognition through Bonus

ly

🌎 Remote-first work environment

*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.