Staff Partner Solutions Engineer (IGA/IAM)

WHAT YOU WILL BE DOING

• The ideal candidate should act as the primary post-sales technical SME for strategic SI/GSI partners.
• Analyze implementation gaps and recommend corrective actions to improve delivery success
• Support partners in delivering complex customer implementations and advanced use cases.
• Guide partner delivery teams through end-to-end implementation lifecycles including design, deployment, troubleshooting, optimization, and go-live support.
• Assist partners in resolving technical blockers, escalations, and implementation challenges across projects.
• Provide advisory support on architecture, integrations, best practices, scalability, and deployment strategies. Should possess a strong background in the Identity Security domain with an understanding of Saviynt’s product portfolio and solution offerings, enabling effective deployment of solutions to partners when required.
• Support Partner Capability Development in implementation approaches across partner ecosystems.
• They should also be skilled at setting and managing expectations, mediating discussions, and resolving issues effectively
• Collaborate cross-functionally with internal teams to address partner concerns and ensure successful outcomes.
• Ability to prioritize and manage multiple tasks concurrently in a fast-paced environment.
• The role requires someone who can build long-lasting relationships based on trust and collaboration while taking ownership of issues and driving them through to successful resolution.
• The ideal individual should be self-motivated, proactive, partner-centric, creative, and possess a strong work ethic with a focus on delivering exceptional outcomes

WHAT YOU BRING

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. Master's degree preferred.
• 10+ years of experience in Identity Security, Identity Governance & Administration (IGA), Privileged Access Management (PAM), Identity Lifecycle Management, or broader Cybersecurity domains.
• Strong experience in Consulting & Delivery or in Professional Services, Solution Consulting
• Experience managing enterprise implementation Projects and Delivery Governance
• Knowledge of Project management methodologies (Agile, Waterfall, Hybrid)
• Experience developing reusable accelerators, templates, or automation frameworks
• Excellent stakeholder management and executive communication skills
• Ability to influence and drive cross-functional collaboration…