Staff Product Designer, Handshake AI

Your role

• Partner with product, engineering, data, research, and operations to define and build the vision for operator independence and self-serve tooling.
• Develop strategic product visions and collaborate with partners to sequence them into pragmatic phases.
• Collaborate closely with Model Enablement and Fellow Experience squads—your work enables theirs.
• Partner with operations leaders and stay close to operators’ workflows. Run pilots, shadow users, uncover pain points, and translate insights into prioritized investments.
• Tackle complex, ambiguous human-centered problems and translate them into clear, simple solutions.
• Own design end-to-end—from concept through production—iterating quickly through research, user journeys, wireframes, prototypes, and high-fidelity designs with a strong point of view on craft.
• Raise the bar for design culture and execution through systems thinking, product reasoning, pixel-level precision, facilitation, and mentoring.

Your experience

• 7+ years of product design experience, ideally working on enterprise products, operations tooling, or internal platforms.
• Strong communicator who clearly articulates design decisions, tradeoffs, and the thinking behind them to partners and leadership.
• Deep visual and interaction design expertise, with a proven track record of shipped work and measurable impact.
• Experience designing complex systems, workflows, or platforms with many moving parts and stakeholders.
• Highly collaborative, valuing diverse perspectives and incorporating them into the design process to achieve better outcomes.
• Design-led thinker who raises the bar by embedding design thinking into day-to-day work and helping others grow.
• Impact-driven, with the ability to prioritize ruthlessly and focus on the work that matters most.
• Hands-on, willing to roll up your sleeves and take ownership—nothing is “someone else’s problem”.
• Deeply motivated by Handshake’s mission. Humble, kind, and curious, with a desire to keep learning and help others grow.
• Bonus if you have experience in operator or driver management, workflow or task management systems, or building internal tools for operations teams at a high-growth company.

🤝 Connection: Team outings & referral bonus

es