Staff Product Manager, Care Delivery

What You'll Do

As a Staff Product Manager, you will operate as a senior product leader who shapes both what we build and how we build it. You will own strategic product bets that span multiple teams, define the product vision for core areas of our care delivery platform, and raise the bar for product craft across the organization.

This role goes beyond execution. You will identify the highest-leverage opportunities in our care model, influence organizational priorities, and help develop the next generation of PMs. You’ll be a trusted partner to clinical and operational leadership - someone who brings both strategic clarity and hands-on execution to the hardest problems we face.

Define and drive product strategy

Own the long-term product vision across care delivery infrastructure and clinical operations tooling.

Develop multi-quarter roadmaps that balance near-term impact with foundational investment.

Identify white-space opportunities by synthesizing signals from clinical teams, data, operations and AI market-driven trends.

Lead through ambiguity at scale

Frame and resolve the most complex, ambiguous problem spaces in the organization.

Make and communicate hard tradeoffs clearly, building alignment across clinical, engineering, and operational stakeholders.

Set the standard for product discovery, structured thinking, and decision-making rigor.

Deliver high-impact outcomes

Drive initiatives from discovery through launch and scaled iteration.

Define and own success metrics tied to patient outcomes, care team effectiveness, and business performance.

Hold a high bar for quality - in experience design, technical architecture decisions, and operational readiness.

Elevate the product organization

Collaborate across other PMs in the org; model best practices in craft and stakeholder management.

Contribute to team rituals, playbooks, and PM hiring and onboarding.

Serve as a product thought partner to clinical and operational leadership on strategic initiatives.

Build deep domain expertise

Become a recognized expert in pediatric virtual and in-home care delivery.

Inform organizational strategy with your understanding of value-based care, Medicaid populations, and care management technology

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

You’re passionate about reimagining care for children with complex medical conditions. You operate with senior-level ownership — you don’t wait to be pointed at problems, you find them. You’re as comfortable in a whiteboard session with a clinical leader as you are in a sprint review with engineers.

8+ years of product management experience, with a meaningful portion in healthcare, care delivery, or health tech

Demonstrated track record of owning and shipping complex, cross-functional products from 0→1 and through maturity

Experience influencing organizational strategy and roadmap priorities at a leadership level

Exceptional ability to structure ambiguous problems, build shared understanding, and drive decisions with incomplete information

Strong communication with both technical and non-technical audiences, including C-suite and clinical leadership

Experience mentoring or developing more junior PMs

Comfort operating in fast-moving startup environments where priorities evolve and resourcing is constrained

Bonus if you have experience with the following

Care management platforms or clinical workflows

Medicaid populations or value-based care

Products that support care teams or operational users

EHR integrations

Pediatric populations