Strategic Account Manager

Your day-to-day responsibilities

• Develop and maintain strategic relationships with key enterprise customers, acting as their primary point of contact and trusted advisor
• Drive account growth by identifying new opportunities, upselling, and cross-selling solutions aligned with customer needs and long-term goals
• Understand client business objectives and ensure alignment between expectations and deliverables to maximize satisfaction and retention
• Coordinate internal resources to meet customer requirements and ensure successful delivery, acting as the voice of the customer within the organization
• Create and execute strategic account plans, including forecasting, budgeting, and business reviews to track performance and drive growth
• Analyze account performance using key metrics, providing regular insights and reports to internal stakeholders and client decision-makers
• Resolve complex issues effectively, maintaining high levels of customer satisfaction and loyalty

What we’re looking forMust-haves

• 3+ years of sales experience with re/insurers, with a strong desire to continue growing and readiness to take the next step in professional development
• Passion for developing new markets, selling solutions, building relationships, and solving complex problems with clients and colleagues
• Self-motivated and proactive, with strong interpersonal skills
• Ability to communicate complex ideas clearly to audiences with limited knowledge of ICEYE solutions and capabilities
• Fluent in English
• Ability to work in a fast-paced startup environment with globally distributed teams
• Willingness to travel internationally to meet clients and attend industry events

Nice to have

• Fluency in French and/or Italian
• Experience in geospatial data or related industries
• Understanding of natural catastrophes

Working at ICEYEAt ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.