A remote role at Empower.
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Original listing text, shown exactly as published by the company.
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Provide effective supervision and coaching to sales team management, addressing call reviews, escalations, and complaint handling
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Collaborate with Compliance, HR, and management to recommend and monitor individuals requiring additional supervision
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Prepare regular reports on supervisory trends and activities, executing plans for issue remediation.
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Conduct self-audits of branch office records and reviews of electronic and written communications
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Provide backup support to other department teams, including call quality reviews, participating in calibrations and disputes, and performing suitability and trade reviews as needed
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Partner with Training, Compliance, and Legal staff to develop and maintain supervisory policies, procedures, and training resources. Provide training to relevant stakeholders
What you will bring
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At least 3 years of experience in the retail financial services industry
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Knowledge and experience in regulatory compliance and/or supervision
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FINRA Series 7, Series 24, and Series 51 registrations required. Permissible additional registrations may include 63, 65/66
What will set you apart
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Intermediate skill level MS Word, MS Excel, and MS PowerPoint
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Detail oriented with proven technical skills
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Strong motivational and interpersonal skills
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Demonstrated ability to work both independently and within a collaborative team environment
#LI-Remote
#PJPW
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
Empower
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Empower is a prominent financial services company. They provide retirement planning, investment management, and financial advice services to individuals and institutions.
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