Original listing text, shown exactly as published by the company.
Key Responsibilities
- Collaborate with account managers to identify customer needs and propose technical solutions that align with business goals.
- Conduct training and product demonstrations to Extreme employees, customers and partners.
- Participate and deliver technical assessments, proof-of-concept deployments, and architectural workshops for prospective customers.
- Collaborate with sales teams, partners, and internal stakeholders to support regional revenue goals and extend market reach
- Build strong relationships with key technical stakeholders at customer organizations.
- Stay up to date on industry trends, competitive landscape, and emerging technologies
- Provide pre-sales technical support for RFPs, RFIs, and solution proposals.
- Act as a liaison between customers and product/engineering teams to provide feedback and ensure solution alignment.
For the Customer Demo Lab
- Deploy, configure, and maintain Extreme Networks hardware and software
- Design and maintain layer 2/3 topologies, including VLANs, routing, and IPv6 configurations.
- Monitor and troubleshoot lab network performance and stability.
- Maintain lab documentation (topology diagrams, IP plans, configurations).
- Support automated testing frameworks and integrate network infrastructure into CI/CD pipelines where applicable
- Collaborate with product, QA, and development teams to support feature validation and integration testing.
- Configure and maintain network services in the lab (e.g., DHCP, DNS, NTP, syslog).
- Implement and manage firmware upgrades and backup configurations across test equipment.
- Manage physical cabling and racking of devices; ensure proper labeling and cable management.
- Track hardware inventory, licensing, and lab resource allocation.
Technical Skills & Experience
- Bachelor's degree in Computer Science, Engineering, or related technical field.
- 3+ years of experience in sales engineering, solutions architecture, or network consulting.
- Strong understanding of enterprise networking, switching/routing, wireless LAN, and/or cloud-managed networks.
- Good understanding of the Network Industry Landscape
- Excellent presentation, communication, and interpersonal skills.
- Strong troubleshooting and problem-solving capabilities.
- Understanding of cloud-managed networking platforms and integration with security and automation workflows.
- Solid troubleshooting skills with CLI, SNMP, and packet analysis tools (e.g., Wireshark).
- Experience with network simulation and testing tools
- Comfortable with both physical and virtual network environments.
- Vendor certifications that demonstrate expertise in networking, wireless technologies, access control and cloud are highly preferred
- Experience as a Network Engineer or Lab Engineer in a technical environment.
Technical Skills & Experience
- Bachelor's degree in Computer Science, Engineering, or related technical field.
- 3+ years of experience in sales engineering, solutions architecture, or network consulting.
- Strong understanding of enterprise networking, switching/routing, wireless LAN, and/or cloud-managed networks.
- Experience working with vendors such asCisco, Aruba, Juniper, or similar.
- Excellent presentation, communication, and interpersonal skills.
- Strong troubleshooting and problem-solving capabilities.
- Understanding of cloud-managed networking platforms and integration with security and automation workflows.
- Solid troubleshooting skills with CLI, SNMP, and packet analysis tools (e.g., Wireshark).
- Experience with network simulation and testing tools
- Comfortable with both physical and virtual network environments.
- Vendor certifications that demonstrate expertise in networking, wireless technologies, access control and cloud are highly preferred
- Experience as a Network Engineer or Lab Engineer in a technical environment.
Soft Skills
- Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Ability to work independently and manage multiple priorities.
- Customer-oriented mindset with strong problem-solving skills.
- Collaborative approach when working with internal teams and external partners.
Language Skill
- Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)
What You’ll Gain
- Opportunity to work with a variety of modern networking technologies across diverse customer environments.
- Supportive team environment focused on continuous learning and collaboration.
- Exposure to enterprise, education, government, and service provider use cases in the Japan market.…
