Talent Acquistion Lead, Operations- AZ Hybrid

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:As a strategic recruiting leader who thrives in a fast-paced, high-volume environment, at Hims & Hers the Talent Acquisition Lead serves as a critical partner to our onsite Pharmacy and Fulfillment Center leadership teams.

In this role, you won't just sit on the sidelines—you will lead by example. You will split your time between driving strategic recruiting initiatives, coaching a small but dedicated TA team, and managing a requisition load to support Pharmacist hiring for our site. You will be the architect of our hiring plans, the owner of our data and reporting, and the champion for creating a streamlined, efficient candidate experience.

You Will

• Strategic Business Partnership: Act as the primary TA consultant for Pharmacy and Fulfillment Center leadership. Align hiring strategies with operational goals, anticipate talent shortages, and build proactive pipelines while developing market intelligence in the Gilbert/Mesa, AZ area
• Team Leadership & Coaching: Oversee, mentor, and develop a small team of recruiters/specialists. Foster a collaborative environment, conduct performance touchpoints, and remove roadblocks for your team and leaders
• Full-Cycle Recruitment: Personally manage a full-cycle req load for key, specialized, or pharmacist roles within the facility, demonstrating recruiting excellence and proper pipelining
• Process Optimization: Partner heavily with the entire Operations Talent Acquisition Team and cross-functional stakeholders to audit, streamline, and scale our hiring workflows to maximize efficiency and be candidate/customer obsessed
• Data-Driven Decisions: Own TA reporting dashboard and analytics for your site. Leverage data (e.g., funnel metrics, turnover trends, time-to-fill) to build accurate hiring plans and regularly present insights to executive leadership
• Strategic Initiatives: Design and execute localized talent attraction strategies, including community partnerships, college relations and hiring events
• AI Strategy & Tool Adoption: Strategically leverage AI tools in recruitment to maximize capacity, streamline time-consuming administrative tasks, and enhance overall recruiting capabilities

You Have

• Experience: Minimum of 12+years of full-cycle talent acquisition experience, with at least 2+ years in a formal leadership, team lead, or supervisory role
• Industry Background: Proven track record of success in a Pharmacy, Healthcare, or High-Volume Fulfillment/Manufacturing/Logistics environment is highly preferred
• Strategic Mindset: Demonstrated experience building headcount models, forecasting hiring plans, and partnering directly with operational business leaders
• Analytical Skills: Strong capability in leveraging TA metrics and ATS reporting to drive strategy and influence stakeholders
• Tools: Proficiency with modern Applicant Tracking Systems (ATS) (e.g., Ashby, Workday, Greenhouse, on-site in a hybrid capacity each week at our New Albany facility to maintain close partnership with operations
• Location: Ability to work on-site in a hybrid capacity each week at our Gilbert/Mesa facility to maintain a close, active partnership with operations