Sydicom reads this form and drafts every answer from your CV. You review and submit it yourself. Free to start.
A hybrid role at Scaleway.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Lever) is scanning for, for candidates in France, then help you apply.
Original listing text, shown exactly as published by the company.
🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow !
Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.
Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.
With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.
Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.
📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.
WHY WE NEED YOU ?
Our growth is driving us to strengthen our Enterprise Customer Engineering team to support the expansion of our Enterprise segment and ensure the highest level of technical service for our strategic clients.
Your mission will be to ensure the technical success and operational delivery of our Enterprise customers in order to maximize their adoption of Scaleway’s platform while building long-term trusted relationships.
YOUR FUTURE TEAM
We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.
You will be part of a team of 4 Technical Account Managers, managing portfolios of strategic Enterprise customers. Each TAM acts as the primary technical partner for their clients, ensuring successful adoption of Scaleway services while orchestrating collaboration with internal teams.
The team works closely with many departments across Scaleway, including Support, Engineering, Product, Sales, and Customer Success, to deliver high-quality service and ensure alignment between customer needs and our platform evolution.
As the Enterprise segment continues to grow, the team will expand to 6–7 members by the second half of 2026, supporting an increasing number of strategic accounts across industries such as CAC40 companies, scale-ups, and public sector organizations requiring sovereign cloud infrastructure.
YOUR DAILY ROUTINE
-Contribute to the continuous improvement of customer processes and service delivery
ABOUT YOU
HARDSKILLS
Experience working with cloud infrastructure environments (IaaS/PaaS)
Strong understanding of cloud architecture and infrastructure design
Experience with technologies such as Kubernetes, Terraform, Linux, or S3-compatible storage
Experience managing or contributing to cloud migration projects (on-premise to cloud or cloud-to-cloud)
Ability to design and review scalable and highly available architectures
Familiarity with FinOps practices and cloud cost optimization
SOFTSKILLS
Excellent communication skills in English and French, both written and spoken
Strong client-facing and relationship management abilities
Analytical mindset and strong problem-solving skills
Diplomacy and active listening when working with stakeholders
Ability to remain calm and effective in high-pressure or incident situations
Pedagogical mindset and ability to explain complex technical topics clearly
Empathy and strong customer-oriented mindset
WHAT YOU WILL FIND AT SCALEWAY ++++
✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification
.🔜 THE NEXT STEPS …
HR screening interview to discuss your background and motivation (30 min)…
Scaleway
Other
33 open roles on Sydicom
Scaleway is a French cloud computing and web hosting company, founded by Xavier Niel in 1999 and a majority owned subsidiary of the Iliad group. The company provides physical dedicated servers and cloud computing architectures.
Source: Wikipedia
