Technical Account Manager - Paris

Additional Responsibilities

• Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges
• Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts
• Run audits on our clients’ workspaces
• Enrich and maintain our Success Plan offering to uphold industry standards of excellence
• Collaborate with Product & R&D to identify areas of opportunity for product enhancements

Minimum Qualifications

• 6 years of experience as a Solution Architect or a similar technical, client-facing role
• Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives-Strong EPM modeling experience

Preferred Qualifications

• Ability to quickly identify a technical challenge and communicate solutions to clients
• Proven ability to lead multiple projects with internal & external stakeholders
• Experience with finance processes or other use cases (such as supply chain, SPM, Workforce)
• Experience in data analysis, data flows & connections (SQL, API)