A hybrid DevOps & Infrastructure role at Keyloop.
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Original listing text, shown exactly as published by the company.
·Perform initial troubleshooting for all the services - including necessary roll back and restore to maintain the high platform availability
·Good architectural understanding of deployed services to provide early feedback to the engineering team (via Production Readiness checklist).
·Create, maintain, and enhance monitoring, alerting and debugging capabilities
·Collaborate with Engineering and your Technical Escalation team colleagues to implement performance improvements identified through tracking service latency figures, CPU utilization figures, etc.
·Ensure effective communication is maintained with necessary stakeholders and support layers, detailing any changes to services or functionality and when these changes are scheduled.
·Collaborate with Engineering team on measuring SLIs and SLOs
·Provide necessary operational support to multiple platforms (both on-prem and on AWS). Participate in periodic 24x7 on-call duties
·Capacity and performance management of environments
·Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of their service
·Developing DMS Skills and assisting CE associates with trouble shooting
Knowledge and Experience
Knowledge
·Understand customer issues, troubleshooting
·Experience with AWS cloud infrastructure (EC2, Cloudformation, Lambda, DynamoDB etc)
·Some CI/CD experience with Jenkins/Bamboo
·Understanding of web security and DevSecOps principles
·Knowledge of microservice implementation technologies (both serverless and containers)
·Strong communication and collaboration skills
·Ability to work across global teams and working with different cultures across time zones
·Good written and verbal English skills
Skills and Abilities
·Terraform, CloudFormation, Serverless framework
·AWS (Lambda, SQS, SNS, DynamoDB, S3, ECR, EC2)
·Apigee, API Gateway
·.NET Core, ASP.NET Core, C#, Node.js
·React
·Cloudwatch, ELK stack
·Bamboo specs, Jenkins, Docker, Shell script
·Bachelor’s Degree in Computer Science.
Relationship Focus
Works across all Keyloop Geographies in terms of internal and external customers. Those internal customers are spread across all departments.
Keyloop
DevOps & Infrastructure
65 open roles on Sydicom
Keyloop provides software solutions to the global automotive retail industry. Their platforms empower dealers, manufacturers, and importers across the entire customer lifecycle, from sales to aftersales. These solutions include dealer management systems (DMS), CRM, and digital retailing tools.
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