Original listing text, shown exactly as published by the company.
Key Responsibilities
- Own customer onboarding from initial setup through full platform adoption
- Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients
- Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams
- Build and maintain scalable enablement playbooks, guides, and training materials
- Support marketing operations workflows, including CRM automation, reporting, and campaign setup
- Partner with marketing and content teams on SEO, content workflows, and enablement initiatives
- Act as a trusted, technical-facing advisor for customers throughout the lifecycle
Required Qualifications
- 2–4 years of experience in customer enablement, customer success, marketing operations, or product training within a SaaS or tech company
- Working experience at a recognized or well-known technology company strongly preferred
- Hands-on experience with HubSpot or similar CRM / marketing automation platforms
- Proficiency in SQL and Python, with the ability to actively use both in workflows, reporting, or training contexts
- Non-negotiable: Prior remote work experience, fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies. Applications without this experience will not be considered.
- Excellent communication skills with the ability to teach technical concepts to non-technical users
Preferred Qualifications
- Background working with marketing teams or within a marketing agency environment
- Experience supporting SEO, content operations, or campaign automation
- Exposure to AI-driven tools, workflow automation, or data-driven marketing platforms
Tools & Technology
- HubSpot or equivalent CRM/marketing automation platform
- SQL, Python
- Slack, Zoom, Google Workspace
- Workflow automation tools (Zapier or similar)
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