A hybrid role at Pigment.
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Original listing text, shown exactly as published by the company.
We are looking for a Technical Escalation Engineer to work with our Engineering team.
You will act as a liaison between the Customer Support Team and the Engineering teams to be the safekeeper of the Pigment platform.
Together with your counterparts, you will secure the necessary means so we proactively watch and prevent issues from occurring and ensure that any event happening in production is addressed the way it should.
Nothing shall pass! It's a role where you are encouraged to take many initiatives.
You will have the opportunity to step back on our practices and propose improvements to the way we work, to increase customer satisfaction and protect the productivity of Product and Engineering teams.
It is a key role with an organization-wide impact.
Come scale Pigment with us!
More than a specific profile, we are looking for someone with a lot of passion and curiosity.
Pigment
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Pigment offers a unified business planning platform that helps companies manage financial and operational planning. It enables users to build forecasts, budgets, and reports with real-time data for more informed decision-making.
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