Technical Operations Coordinator

The Role

As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO.

• This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.

Responsibilities

• Coordinate and monitor daily operational tasks.
• Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision.
• Ensure timely follow-ups, task closures, and status updates.
• Organize and maintain documentation, dashboards, and workflows.
• Assist in preparing reports, dashboards, and presentations for internal stakeholders.
• Flag potential blockers or delays and communicate proactively to resolve issues.
• Identify opportunities to streamline operations or improve coordination processes.

Requirements

• Around 2–4 years of experience in an operations, coordination, or administrative support role.
• Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools.
• Strong organizational skills with the ability to manage multiple moving parts across different teams.
• Excellent verbal and written communication skills.
• Proactive, resourceful, and detail-oriented mindset with a team-first attitude.