Technical Partner Manager, EMEA Payment Methods

What you'll do

We're looking for a Technical Partner Manager to join our Global Partner Engineering and Operations (PE&O) Local Payment Methods (LPM) partnerships team at Stripe. You'll be responsible for building and maintaining strong relationships with key Europe, Middle East, and Africa LPM partners, facilitating technical integrations, launching new capabilities (whether with new or existing partners), and ensuring optimal performance of our solutions with financial partners. The successful candidate has a blend of technical expertise and account management experience, with a focus on driving partner success.

Responsibilities

• Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support
• Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time
• Establish service-level agreements and performance standards for partner accounts, and regularly drive technical reviews leveraging metrics and data to monitor and improve partner health and satisfaction
• Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners
• Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Bachelor's degree in Business Administration, Computer Science, or a related field
• Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external-facing relationships
• Proven ability to successfully drive small-to-medium-sized projects with external partners and cross-functional internal stakeholders
• Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders
• A customer-first mindset and strong sense of urgency to scale products and operations through partnerships
• Willingness to travel when necessary

Preferred qualifications

• Experience in banking, e-commerce, or payments, with knowledge of payment technologies and ecosystems
• Basic to intermediate proficiency in SQL and XML…