Technical Program Manager

Key Responsibilities

• Build TPM Function from Scratch: Design and implement a high-performance Technical Program Management function tailored for a scaling SaaS organization.
• Strategic Program Leadership: Lead the planning, execution, and delivery of complex, cross-functional programs with a focus on high impact and delivery excellence.
• Inspire High Performance: Diagnose delivery bottlenecks, uncover root causes, and enable individuals and teams to perform at their best.
• Ownership & Accountability: Act as a delivery owner — ensuring initiatives are delivered on time, within scope, and aligned with business objectives.
• Cross-Functional Collaboration: Partner closely with engineering, product, design, and business stakeholders to prioritize and align on goals, deliverables, and resources.
• Process Definition & Optimization: Define scalable workflows, tools, and rituals (Agile, Scrum, SAFe, etc.) to drive consistency and quality across the organization.
• Tooling & Reporting: Leverage program management tools such as JIRA, Confluence, LinearB, Aha!, etc. to establish visibility, drive transparency, and enable data-driven insights.
• Risk & Dependency Management: Anticipate risks, manage dependencies, and proactively remove blockers to keep programs on track.
• Executive Communication: Regularly communicate program status, risks, and insights to senior leadership and cross-functional stakeholders.

Qualifications

• 4-10 years of experience in technical program management in SaaS or software product companies.
• Hands-on experience in building a program management function from scratch in an established product organization is required.
• Strong ability to lead with high ownership, drive execution excellence, and deliver programs that move the business forward.
• Deep understanding of Agile methodologies, SDLC, and modern software development practices.
• Hands-on expertise with tools such as JIRA, Confluence, and LinearB is required.
• Excellent communication, leadership, and stakeholder management skills.
• Strong technical acumen; ability to engage effectively with engineering on architecture, platforms, and technical trade-offs.
• Experience with scaled Agile frameworks (e.g., SAFe) is a plus.
• Bachelor's degree in Computer Science, Engineering, or related technical field; advanced degrees or certifications are a bonus.

Preferred Traits

• Self-starter with a builder’s mindset and strong bias for action.
• Ability to inspire and unblock teams by understanding challenges at the root level and enabling people through trust, clarity, and support.
• Strategic and systems thinker who can also dive into execution details.
• Comfortable operating in a fast-paced, high-growth environment with evolving priorities.
• Influential leader who earns trust and drives alignment across teams.