Original listing text, shown exactly as published by the company.
What you'll do
As a Technical Program Manager in the Infrastructure team, you'll play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripe's payment systems. You're responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. You'll deliver outstanding results by building and implementing solutions that scale while protecting our users and serving the business.
Responsibilities
- Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains.
- Define and produce high-quality written proposals, communications, and documentation.
- Execute on technical programs that require deep systems and engineering-level knowledge.
- Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large programs to conclusion.
- Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
- Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
- Help influence peers and stakeholders and build consensus while dealing with ambiguity.
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
- Create widely circulated plans, driving consistency, clarity, and building alignment across teams.
- Operationalize and execute critical cross-functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure).
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of software engineering, systems engineering, or technical program management experience.
- Experience in core infrastructure such as database, cloud compute, networking, and services.
- Understand distributed systems.
- Understand cloud architecture.
- Excellent problem-solving skills. You digest complex information, distill it, and make recommendations and proposals.
- You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership.
- You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.
- You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.
- Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
Preferred qualifications
- Knowledge in software architecture, systems design, and service-oriented architecture
- You're comfortable working in a fast-changing environment as the AI tool chain continues to evolve.
- You're comfortable working with geographically distributed teams.
- Background in technical program management, in software infrastructure
- Understanding of cloud infrastructure in compute, networking, databases, and service frameworks is a bonus.
- Writing and debugging SQL is a plus.
