Technical Solution Architect

RESPONSIBILITIES

• Lead technical consulting engagements with IT professionals at the cutting edge of biotechnology to understand their IT landscape (e.g., scientific/informatics software and instruments) and recommend how best Benchling can enable their informatics vision.
• Design, prototype, and oversee the delivery of cloud-based integrations and automations on top of Benchling’s developer platform.
• Engage cross-functionally with product and engineering to communicate customer feedback, and align proposed solutions with Benchling roadmap and feature availability.
• Collaborate with project and implementation managers to enable complex rollouts at large enterprise customers, proactively identifying technical risks and product gaps and designing solutions around them.
• Build and deliver convincing demos or POCs during initial stages of implementation projects to ensure stakeholder alignment, on proposed solutions.
• Leverage industry and project experience to contribute to Benchling’s technical documentation, and developer platform product roadmap.

QUALIFICATIONS

• B.S in a life sciences discipline or engineering/computer science
• 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success managing enterprise-scale SaaS projects.
• Comfortable using REST APIs and Python to design and build integration demos, and write and share example code with customer Developers.
• Demonstrated success in technical leadership and conceptual modeling to turn complex and abstract concepts into technical assets.
• Familiar with modern cloud software development processes, tools, and architectures.
• Excellent communication and collaboration skills, with the ability to present complex technical solutions clearly to diverse audiences and work effectively across internal teams.
• Ability to travel to customer sites up to 10-20% based on customer and project needs.