A remote role at Delinea. We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.
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Original listing text, shown exactly as published by the company.
Provide post-sales phone and email support to the Delinea customer base.
Resolve technical customer problems and drive process/policy improvements through root cause analysis.
Call customers to troubleshoot technical issues.
Participate in group problem solving meetings to overcome challenging issues.
Researching and solving complex issues.
Test and verify product functionality to reproduce customer issues.
Document detailed failure and solution information within cases.
2-year degree required; 4-year degree in Computer Science or related program a plus.
Experience with SQL 2014 or higher.
Experience with PowerShell, Bash or other scripting languages a plus
The ability to code in any programming language is a plus.
Knowledge of installing and maintaining webservers (IIS etc.).
Prior working experience with .NET applications is highly desired.
The ability to troubleshoot applications deployed in a Mac OS environment is a plus.
Ability to work with diverse worldwide team members and management.
Delinea
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Delinea is a leading provider of identity security solutions. They specialize in Privileged Access Management (PAM), helping organizations secure access to critical data and infrastructure by managing and securing privileged accounts.
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