A hybrid role at Culligan Quench.
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Original listing text, shown exactly as published by the company.
Serve as a technical expert supporting internal teams, distributors, and service partners
Lead and deliver technical training programs (virtual and in-person)
Support complex installations, site assessments, and escalated technical issues
Develop training materials and troubleshooting guides
Track and analyze service trends to identify opportunities for improvement
Partner with Product and cross-functional teams to provide feedback on product performance
Support national (and occasional international) training and rollout initiatives
4+ years of experience in technical support, field service, or product support
Strong troubleshooting skills across plumbing, electrical, refrigeration, or similar systems
Experience training others or supporting escalated technical issues
Ability to operate independently and lead in ambiguous situations
Strong communication skills, including the ability to simplify technical concepts
Proficiency in Spanish (oral and written)
Proficiency in Microsoft Office and systems like Salesforce and RingCX
Culligan Quench
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Culligan Quench is a water technology company that rents and services filtered water coolers, sparkling water, ice machines, and coffee dispensers to workplaces. The company became a subsidiary of Culligan through Culligan’s acquisition of AquaVenture Holdings in 2019. According to the site, over half of the Fortune 500 are customers. Zenith International lists Quench as a leading distributor in the point-of-use (POU) market along with Macke Water Systems and Nestle Waters. Quench is an independent operating company of AquaVenture Holdings. Quench is headquartered in King of Prussia, Pennsylvania. Quench was named an Online Marketing Success Story in Google's 2011 Economic Impact Report. In 2008, Quench was named a top 25 most successful startup by Businessweek.
Source: Wikipedia
