Technical Trainer, VCE

Responsibilities

• Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the training.
• Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.
• Deliver energetic and effective in-person training sessions, adapting to maximize learning outcomes for every skill level, spanning from hands-on installation technicians to C-level executives
• Describe Verkada solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper Verkada products for Physical Security and deployment, and relating these training topics to real world install scenarios.
• Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market.
• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• Observe and evaluate results of training programs.
• Maintain and report on data for completed courses, absences, issues etc.
• Execute training sessions, workshops, etc. in groups or individually with 50-60% travel involved.
• Contribute to the VCE Program by collaborating with the team to refine our curriculum and drive the long-term growth and development of the VCE program

Requirements

• 2+ years of experience as a Technical Trainer, Solutions Engineer or other customer/partner facing technical roles.
• Bachelor's degree in Networking, IT Security, Computer Engineering, Information Technology or Information & Computer Technology from an accredited university.
• Strong background in Computer Networking required: experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.
• Outstanding written and verbal English communication skills.
• Highly motivated, entrepreneurial and enthusiastic with excellent follow-up and follow-through.
• Able to work and adapt to a fast-paced and ever-evolving workplace and company.
• Genuine excitement for software/hardware products, Cloud Security and IoT devices and can speak to how they work.
• Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
• Must be willing and able to work onsite five days per week
• Primary Region: Eastern US