Technical Writer, Data Security SaaS (DC)

The Opportunity

Join a mission-driven team as a Technical Writer and make your mark in privacy technology. Perfect for recent graduates, this role lets you simplify complex software, help customers succeed, and contribute to a trusted brand in a growing industry.

What You'll Do

• Create user-friendly documentation for SaaS products that's clear and accessible
• Develop engaging instructional videos explaining key features
• Work with developers to understand the platform and gather technical details
• Ask smart questions to ensure comprehensive coverage
• Transform technical concepts into content that works for all users

What You Bring

• Bachelor's degree (English, Communications, Computer Science or related field is a plus)
• 0-3+ years of experience in technical writing or content creation
• Strong written and verbal English communication skills
• Ability to understand technical products and explain them clearly (e.g. you can explain what is SaaS at our HR screen)
• Great storytelling skills and attention to detail
• Comfortable collaborating with developers and asking questions
• SaaS platform experience is preferred
• Ability to work 2–3 days per week in Tysons, VA

Key Success Drivers

• High ethical standards and transparency
• Self-discipline and motivation
• Customer-focused mindset
• Proactive and energetic approach
• Adaptability in a fast-paced environment
• Collaborative spirit working with diverse teams
• Commitment to data privacy