A hybrid role at ION Group.
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Original listing text, shown exactly as published by the company.
Dash Financial Technologies is a leading provider of advanced trading solutions, specializing in order routing applications. We deliver advanced trading tools, transparency, and execution performance to institutional clients across the buy-side and sell-side. Our mission is to empower our clients with control, insight, and results through innovative trading solutions.
The Trade & Operations Support role is responsible for supporting global trading activity during overnight and early market sessions. This role helps expand market coverage by providing real-time trade support, monitoring of systems health and connectivity, and resolving operational issues outside of standard business hours.
Trade & Operations Support provides external-facing support for client trading workflows, along with oversight of internal platforms and systems during designated off-hours shifts.
Provide external-facing support of client trading workflows during extended hours equity and option trading sessions
Monitor the health and performance of internal trading systems and external connectivity
Troubleshoot and escalate operational, connectivity, and client-related issues in real time
Collaborate with internal teams, including Routing, Clearing, Integration, and Sales, to support and enhance the client experience.
Execute day-to-day operational processes while continuously identifying and driving improvements to trade desk workflows
Document incidents, issues, and resolutions to support operational transparency and continuous improvement
1–5 years of experience in trading operations, trade support, or market operations
Experience in a high-volume, time-sensitive trading environment
SIE, Series 7, Series 57, or willingness to obtain
Strong problem-solving and analytical skills
Ability to work independently and make sound decisions in a low-supervision environment
Excellent communication skills, both written and verbal
High attention to detail and accuracy…
ION Group
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43 open roles on Sydicom
ION Group, also known as Ion and Ion Investment Group, is a financial data and software company headquartered in London. The company has expanded rapidly through a series of acquisitions. The Financial Times has compared it to Bloomberg L.P., although it has a low profile.
Source: Wikipedia
