UK - People Coordinator

Key Responsibilities

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Support HR operations for a workforce of 2000 workers across multiple client sites.

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Prepare regular HR reports on headcount, turnover, absenteeism, and compliance for management review.

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Collaborate with Payroll, Recruitment, and Compliance teams to ensure seamless employee lifecycle management.

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Manage parental leave processes, including maternity, paternity, and shared parental leave, ensuring timely communication and accurate form processing

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Conduct risk assessments where appropriate, including for expectant mothers and employees returning to work following illness or injury.

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Liaise with the Payroll Team regarding leave eligibility, statutory entitlements (e.g., SMP, SSP), and antenatal appointment pay

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Handle post-maternity leave arrangements, including holiday management and reintegration plans

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Maintain and regularly update trackers for maternity/paternity, light duties, accidents, and sicknesses

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Oversee light-duty accommodations: conduct meetings with employees and clients to agree on reasonable adjustments and ensure implementation

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Manage short-term sickness cases: process sick notes, check SSP eligibility, issue SSP1 forms where applicable, and keep internal systems updated

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Manage long-term sickness cases: conduct welfare meetings, make referrals to occupational health providers, and liaise with GPs or specialists as needed

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Maintain accident records and follow up on necessary reports and meetings

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Support continuous improvement efforts related to employee well-being and workplace safety

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Communicate with both clients and employees daily via phone and email, ensuring clear, timely, and professional support

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Assist in preparing HR reports, audits, and compliance checks

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Ensure accurate record-keeping in line with data protection and labour laws

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Support diversity, equity, and inclusion initiatives, including mental health first aid

A successful candidate will have

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A relevant HR qualification (e.g. CIPD Level 3 or above)

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A minimum of 2 years of proven experience in HR administration or employee relations, ideally with a focus on absence or case management

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Familiarity with HRIS systems (ideally BambooHR) and Google Workspace tools (Sheets, Docs, Slides)

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Strong communication skills, both written and verbal

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Excellent interpersonal skills and ability to build rapport with employees, clients, and external providers

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The ability to quickly adapt to changing priorities and multitask effectively

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A detail-oriented and problem-solving mindset, especially when working under pressure

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A proactive approach to employee support and case resolution…