Original listing text, shown exactly as published by the company.
WHAT YOU'll DO
- Underwriting & Appeals: Execute transactional tasks, manage complex appeals, draft decline letters, and resolve application discrepancies or medical impairment inquiries.
- Compliance & Audit: Lead Post Issue Audits (PIA), manage MIB (Medical Information Bureau) reporting, and conduct partner reviews to ensure adherence to carrier and regulatory guidelines.
- Claims & Data Integrity: Review applications for accuracy prior to FNOL (First Notice of Loss) submission, manage claim status changes in the Admin Portal, and maintain consolidated claims reporting.
- Carrier & Partner Relations: Act as the primary technical point of contact for carrier inquiries, facilitate reinsurance meetings, and manage data vendor audits (e.g., Milliman).
- Process Improvement: Manage the general underwriting mailbox to improve response times and collaborate with the CX team on "Future Feature" requests and Gen-AI tool testing.
- Operational Support: Maintain travel advisories, monitor OFAC watchlists, and provide backup for general operations and reporting.
WHO YOU ARE
- Experience: 2+ years in underwriting (Insurance/Financial Services) with a focus on claims or technical underwriting.
- Technical Knowledge: Deep understanding of FCRA, OFAC, MIB coding, and medical impairment risk evaluation.
- Software Proficiency: Advanced Microsoft Excel skills; experience with underwriting workbooks, Admin Portals, and Milliman reports.
- Analytical Skills: Strong ability to investigate disputed data, audit complex files, and interpret evolving carrier guidelines.
- Communication: Proven ability to draft legally compliant correspondence and manage high-level relationships with external carriers and reinsurers.
TOTAL REWARDSAt Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include:
- Competitive salary and equity based on role
- Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
- 100% paid-premium option for medical, dental, and vision insurance
- Lifestyle stipend to support your physical, emotional, and financial wellbeing
- Flexible work-from-home policy and open to remote
- Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
- Employee-led diversity, equity, and inclusion initiatives
Recent Employer Awards include
- Best Place for Working Parents 2023 + 2024 + 2025
- Great Place to Work Certified, 2022 + 2023 + 2024 + 2025
- Built In Best Places to Work, 2022 + 2023 + 2025
- Fortune’s Best Workplaces in Texas 2022 + 2023
- Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024
We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member.
Thanks for considering a job at Bestow!
