A remote role at Copeland.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Workday) is scanning for, for candidates in United States, then help you apply.
Original listing text, shown exactly as published by the company.
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Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
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Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
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Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
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Conduct root cause analysis and implement solutions to prevent recurrence of issues.
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Participate in system upgrades, testing, and implementation of new features and functionalities.
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Maintain documentation of support activities, issue resolutions, and system configurations.
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Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
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Adheres to the defined processes and procedures as well as the company's policies.
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Performs other tasks assigned by the direct manager or management, in connection with the responsibilities of the position or compliance with the law.
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Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
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Minimum of 2-3 years of experience in Workday functional support or a similar role.
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Copeland
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46 open roles on Sydicom
Copeland is a global provider of sustainable climate solutions. The company designs and manufactures compressors, controls, and components for heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems across residential, commercial, and industrial applications.
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